Bringing Intelligence Home
We believe technology should enhance life quietly, supporting people with dignity while respecting their space and privacy
Return to HomeOur Story
Cognitive Living began in 2019 when a group of AI researchers and care professionals in Zürich recognized a growing disconnect. While artificial intelligence was advancing rapidly in laboratories and data centers, the people who could benefit most from this technology—elderly residents living alone, families seeking safer homes, households trying to reduce energy consumption—had limited access to thoughtful, well-designed solutions.
The founding team included Dr. Anna Müller, a machine learning specialist who had spent years developing healthcare AI; Thomas Weber, a former emergency responder who understood home safety needs; and Elena Rossi, a social worker who had witnessed firsthand how technology could either support or complicate daily life for seniors. Together, they asked a simple question: what if smart home technology prioritized human dignity and practical needs over flashy features?
Starting with a pilot program in a Zürich retirement community, we developed our elderly care companion system. Rather than creating a generic voice assistant, we focused on specific challenges: remembering medication schedules, maintaining family connections, detecting concerning pattern changes, and providing emergency response. The feedback was immediate and moving. Residents appreciated technology that respected their independence while providing subtle support. Families gained peace of mind. Care staff could focus on personal interaction rather than routine monitoring.
This success shaped our approach to every service we offer. Our energy optimization system emerged from conversations with environmentally conscious households frustrated by complicated smart home setups. Our security monitoring developed after working with families who received constant false alarms from conventional systems. Each solution reflects real needs we identified through listening and observation, not assumptions about what people should want.
Today, Cognitive Living serves homes across Switzerland, but our headquarters remain on Langstrasse in Zürich, where we started. We maintain a relatively small, focused team because we believe in knowing our clients and understanding their specific contexts. Every installation includes multiple visits, thorough training, and ongoing support. We learn as much from each household as they learn from us, and those insights continuously improve our systems.
What Guides Us
Human-Centered Design
Technology should adapt to people, not the other way around. We design systems that respect how people actually live, accounting for different abilities, preferences, and comfort levels with technology. Our interfaces are intuitive, our AI is patient, and our support is always accessible in your preferred language.
Privacy by Default
Swiss data protection standards are among the world's strongest, and we exceed them wherever possible. Most processing happens locally on your devices. When cloud connectivity is needed, data is encrypted and you control what information is shared. We never sell data or use it for purposes beyond serving you.
Continuous Learning
Our AI systems learn from patterns in your home to provide better service over time. But we also learn from every installation, every challenge, and every piece of feedback. This knowledge flows back into system improvements, training updates, and new features that address real needs we observe in the field.
Long-Term Partnerships
We're not interested in selling you a product and moving on. Home automation requires ongoing support, updates, and adjustments as your needs change. We build relationships with households, learning their unique contexts and providing service that improves year after year.
Quality Standards and Protocols
Technical Excellence
All systems meet or exceed relevant Swiss safety and technical standards. Our elderly care devices comply with medical device regulations where applicable. Energy management systems are certified for grid integration. Security equipment follows data protection requirements. Hardware undergoes rigorous testing before deployment, and software receives continuous security audits.
Our technical team includes certified electricians, network security specialists, and AI engineers with advanced degrees from ETH Zürich and EPFL. Every installation is performed by trained professionals who understand both the technology and the human context of implementation.
Data Protection and Security
We follow the Swiss Federal Data Protection Act and consider GDPR requirements even though many of our clients fall outside its jurisdiction. Our approach prioritizes local processing—most AI inference happens on devices in your home rather than in cloud servers. When internet connectivity is required for updates or remote monitoring, connections use military-grade encryption.
Access controls ensure that only authorized individuals can view sensitive data. For elderly care systems, family access is granular and configurable. Energy data remains anonymous unless you choose to share it. Security camera footage is stored locally with optional cloud backup, and you control retention periods. We conduct quarterly security audits and immediately patch any identified vulnerabilities.
Installation and Training Standards
Installation is never a single visit. For elderly care systems, we typically schedule three sessions: initial setup, calibration after a week of data collection, and follow-up training after the first month. Energy systems need 1-2 days for meter integration and device connection, followed by a review after the first billing cycle. Security installations include strategic planning visits to identify optimal sensor placement before any equipment is installed.
Training is personalized to your technical comfort level. We provide written guides, video tutorials, and hands-on practice. For elderly care clients, we often conduct training with family members present. Every client receives direct contact information for their installation technician, who remains available for questions during the adjustment period.
Ongoing Support and Maintenance
All systems include a three-month comprehensive support period after installation. During this time, we're available for questions, adjustments, and troubleshooting at no additional cost. Optional maintenance plans provide continued access to technical support, regular system optimization, and priority response for any issues.
Software updates are rolled out gradually and tested thoroughly before wider deployment. We inform clients of upcoming changes and provide opt-out options for non-critical updates. Hardware refresh cycles are transparent, and we assist with upgrades when components reach end of life. Our goal is for systems to remain functional and well-supported for many years.
Our Team
Dr. Anna Müller
Co-Founder, AI Systems Lead
PhD in Machine Learning from ETH Zürich, specializing in healthcare applications and adaptive systems design
Thomas Weber
Co-Founder, Safety & Integration
Former emergency services coordinator with 15 years experience in home safety systems and crisis response
Elena Rossi
Co-Founder, Client Experience
Licensed social worker specializing in elderly care and technology adoption among diverse populations
Our team has grown to include electrical engineers, software developers, UX designers, and support specialists—all based in Zürich. We maintain a diverse team that speaks German, French, Italian, and English, reflecting Switzerland's multilingual character. Technical expertise is important, but we hire primarily for empathy, patience, and genuine interest in improving people's daily lives.
Our Expertise in AI Home Assistance
Cognitive Living brings together expertise from multiple disciplines to create home AI systems that genuinely serve residents' needs. Our technical foundation rests on machine learning research conducted at Switzerland's leading universities, but practical implementation requires understanding far beyond algorithms and code. We study how people interact with their homes, how routines develop and change, how families communicate about care needs, and how different generations approach technology.
Our elderly care systems represent years of collaboration with gerontologists, occupational therapists, and care professionals. We understand that cognitive decline manifests differently across individuals, that medication adherence challenges have multiple causes, and that social isolation affects physical health. The AI we develop accounts for these complexities, adapting its interaction style based on cognitive state, energy levels, and emotional needs that shift throughout the day.
Energy optimization requires deep knowledge of Swiss electrical systems, building construction methods, heating technologies, and renewable energy integration. Our engineers understand thermal dynamics, grid load patterns, and the balance between comfort and efficiency. We work with utility companies, solar panel installers, and building managers to ensure our systems integrate smoothly with existing infrastructure rather than requiring expensive overhauls.
Security monitoring combines computer vision expertise with practical understanding of what constitutes concerning behavior versus normal household activity. Our systems learn to distinguish family members from visitors, pets from intruders, delivery personnel from suspicious individuals. This requires sophisticated pattern recognition but also careful attention to privacy—processing happens locally, recognition models don't connect to external databases, and false alarm rates remain extremely low.
What sets Cognitive Living apart is integration across these domains. An elderly resident's energy usage patterns can indicate health changes. Security system data can inform emergency response protocols. Energy optimization benefits from occupancy patterns the security system observes. We design holistic solutions that serve multiple needs simultaneously while remaining simple for residents to understand and control. This systems-thinking approach, combined with local presence and multilingual support, makes us uniquely positioned to serve Swiss households seeking intelligent home assistance that respects their privacy and enhances their lives.
Ready to Learn More?
Visit our office in Zürich or schedule a consultation to discuss how AI assistance can benefit your home
Contact Us